Subsguard
Subsguard
Subsguard
Helping customer take control of their subscriptions.
Research reveals widespread concerns about expenses, uncertainty about subscription content, and frustration in discovering desired content. Subsguard addresses these issues with a straightforward approach: users can save both money and time by providing users with a seamless and efficient digital management solution.
Helping customer take control of their subscriptions.
Research reveals widespread concerns about expenses, uncertainty about subscription content, and frustration in discovering desired content. Subsguard addresses these issues with a straightforward approach: users can save both money and time by providing users with a seamless and efficient digital management solution.
Helping customer take control of their subscriptions.
Research reveals widespread concerns about expenses, uncertainty about subscription content, and frustration in discovering desired content. Subsguard addresses these issues with a straightforward approach: users can save both money and time by providing users with a seamless and efficient digital management solution.
With the rising popularity of subscription services spanning streaming, digital content, and software, the proliferation of multiple subscriptions can be overwhelming. Individuals may find themselves accumulating a stack of streaming costs that becomes challenging to track.
Compounding the issue, as of 2023, approximately 70% of people engage in side businesses, further increasing reliance on subscription services. This digital clutter not only hampers productivity but also poses the risk of missing crucial information, resulting in wasted resources
With the rising popularity of subscription services spanning streaming, digital content, and software, the proliferation of multiple subscriptions can be overwhelming. Individuals may find themselves accumulating a stack of streaming costs that becomes challenging to track.
Compounding the issue, as of 2023, approximately 70% of people engage in side businesses, further increasing reliance on subscription services. This digital clutter not only hampers productivity but also poses the risk of missing crucial information, resulting in wasted resources
Roles
Roles
UX Designer UI Designer Interaction Designer User Researcher
With the rising popularity of subscription services spanning streaming, digital content, and software, the proliferation of multiple subscriptions can be overwhelming. Individuals may find themselves accumulating a stack of streaming costs that becomes challenging to track.
Compounding the issue, as of 2023, approximately 70% of people engage in side businesses, further increasing reliance on subscription services. This digital clutter not only hampers productivity but also poses the risk of missing crucial information, resulting in wasted resources
UX Designer UI Designer Interaction Designer User Researcher
UX Designer, UI Designer, Interaction Designer, User Researcher
UX Designer, UI Designer, Interaction Designer, User Researcher
Deliverables
Deliverables
Competitive Analysis Personas User Journeys Site Map Wireframes Prototypes
Competitive Analysis, Personas, User Journeys Site Map, Wireframes, Prototypes
Competitive Analysis Personas User Journeys Site Map Wireframes Prototypes
Project Specifiations
Project Specifiations
Duration: 2 months
Tools: Figma
Duration: 2 months
Tools: Figma
Duration: 2 months
Tools: Figma
Problems
Problems
Problems
Numerous subscriptions on different days, each with its distinct cancellation processes.
Unnecessary email subscriptions from previous purchases or sites.
Overlook upcoming payments, resulting in missed deadlines, late fees, and unnecessary expenditures.
Numerous subscriptions on different days, each with its distinct cancellation processes.
Unnecessary email subscriptions from previous purchases or sites.
Overlook upcoming payments, resulting in missed deadlines, late fees, and unnecessary expenditures.
Numerous subscriptions on different days, each with its distinct cancellation processes.
Unnecessary email subscriptions from previous purchases or sites.
Overlook upcoming payments, resulting in missed deadlines, late fees, and unnecessary expenditures.
Solutions
Solutions
Solutions
Combine email and payment management into Subsguard and allow easy unsubscription options.
Use data to visualize potential time, storage and payment savings.
Create advanced search options for both business and personal accounts
Combine email and payment management into Subsguard and allow easy unsubscription options.
Use data to visualize potential time, storage and payment savings.
Create advanced search options for both business and personal accounts
Combine email and payment management into Subsguard and allow easy unsubscription options.
Use data to visualize potential time, storage and payment savings.
Create advanced search options for both business and personal accounts
Research + Define
Research + Define
Research + Define
I engaged participants for a survey about subscription management, extracting insights into users' experiences and identifying issues. Following that, I conducted a competitive analysis, examining two similar providers to understand how other apps tackle similar challenges and i explored opportunities for improvement.
I engaged participants for a survey about subscription management, extracting insights into users' experiences and identifying issues. Following that, I conducted a competitive analysis, examining two similar providers to understand how other apps tackle similar challenges and i explored opportunities for improvement.
I engaged participants for a survey about subscription management, extracting insights into users' experiences and identifying issues. Following that, I conducted a competitive analysis, examining two similar providers to understand how other apps tackle similar challenges and i explored opportunities for improvement.
Goals:
To understand:
Common challenges users face in dealing with subscription-related emails and payments.
Strengths, weaknesses, and user experiences of existing subscription management apps.
The level of transparency and control users expect, and design features to address and alleviate privacy-related apprehensions.
Competative Analysis:
Unroll.me:
Strengths: Established brand in email unsubscription, simple one-click functionality.
Weaknesses: Focused on email only, limited customization.
Mailstorm.com:
Strengths: Comprehensive solution for both email and payment subscriptions, advanced customization.
Weaknesses: Complex interface, potential user overwhelm.
User Surveys:
Findings:
The average user maintained subscriptions to five paid services per month, alongside hundreds of email subscriptions, expressing significant frustration due to the insufficient clarity or openness .70% of respondents expressed frustration with the cumbersome process of managing multiple email subscriptions, indicating a clear need for a streamlined solution to organize and declutter their inbox effectively Many participants highlighted the challenge of tracking various payment subscriptions across different platforms, underscoring the importance of a centralized system to monitor and manage all subscriptions efficiently.
Goals:
To understand:
Common challenges users face in dealing with subscription-related emails and payments.
Strengths, weaknesses, and user experiences of existing subscription management apps.
The level of transparency and control users expect, and design features to address and alleviate privacy-related apprehensions.
Competative Analysis:
Unroll.me:
Strengths: Established brand in email unsubscription, simple one-click functionality.
Weaknesses: Focused on email only, limited customization.
Mailstorm.com:
Strengths: Comprehensive solution for both email and payment subscriptions, advanced customization.
Weaknesses: Complex interface, potential user overwhelm.
User Surveys:
Findings:
The average user maintained subscriptions to five paid services per month, alongside hundreds of email subscriptions, expressing significant frustration due to the insufficient clarity or openness .70% of respondents expressed frustration with the cumbersome process of managing multiple email subscriptions, indicating a clear need for a streamlined solution to organize and declutter their inbox effectively Many participants highlighted the challenge of tracking various payment subscriptions across different platforms, underscoring the importance of a centralized system to monitor and manage all subscriptions efficiently.
Goals:
To understand:
Common challenges users face in dealing with subscription-related emails and payments.
Strengths, weaknesses, and user experiences of existing subscription management apps.
The level of transparency and control users expect, and design features to address and alleviate privacy-related apprehensions.
Competative Analysis:
Unroll.me:
Strengths: Established brand in email unsubscription, simple one-click functionality.
Weaknesses: Focused on email only, limited customization.
Mailstorm.com:
Strengths: Comprehensive solution for both email and payment subscriptions, advanced customization.
Weaknesses: Complex interface, potential user overwhelm.
User Surveys:
Findings:
The average user maintained subscriptions to five paid services per month, alongside hundreds of email subscriptions, expressing significant frustration due to the insufficient clarity or openness .70% of respondents expressed frustration with the cumbersome process of managing multiple email subscriptions, indicating a clear need for a streamlined solution to organize and declutter their inbox effectively Many participants highlighted the challenge of tracking various payment subscriptions across different platforms, underscoring the importance of a centralized system to monitor and manage all subscriptions efficiently.
See Survey
Site Map:
The site map outlines three primary task streams for the high-fidelity prototype: onboarding and registration, management, and insights. This framework, combined with the gathered user insights, will inform the design decisions as the project progresses.
Sketching:
Sketching was essential for exploring important design patterns and finding screen variations that could serve different purposes. It also helped identify the most intuitive flow of the app.
Site Map:
The site map outlines three primary task streams for the high-fidelity prototype: onboarding and registration, management, and insights. This framework, combined with the gathered user insights, will inform the design decisions as the project progresses.
Sketching:
Sketching was essential for exploring important design patterns and finding screen variations that could serve different purposes. It also helped identify the most intuitive flow of the app.
Site Map:
The site map outlines three primary task streams for the high-fidelity prototype: onboarding and registration, management, and insights. This framework, combined with the gathered user insights, will inform the design decisions as the project progresses.
Sketching:
Sketching was essential for exploring important design patterns and finding screen variations that could serve different purposes. It also helped identify the most intuitive flow of the app.
Ideate
Ideate
Ideate
UI Elements
UI Elements
The ideation process for the app involved sessions to generate innovative solutions for efficient email and payment subscription management. I engaged in creative thinking exercises to explore features that would simplify the user experience for busy professionals, freelancers, and budget concious consumers.
Enhanced Payment Tracking Visibility:
Users suggested improvements in the visibility of upcoming payments related to subscriptions. Some participants expressed a desire for a more prominent display or a dedicated section that clearly showcases impending payments. This feedback highlighted the importance of optimizing the interface to ensure users have a comprehensive and easily accessible overview of their financial commitments.
One Click Unsubscribe Feature:
Participants responded positively to the proposed one-click unsubscribe feature, expressing satisfaction with the simplicity and efficiency it brought to the process of removing unwanted subscriptions. This feedback validated the early design decision and emphasized the importance of streamlining actions for improved user experience.
The ideation process for the app involved sessions to generate innovative solutions for efficient email and payment subscription management. I engaged in creative thinking exercises to explore features that would simplify the user experience for busy professionals, freelancers, and budget concious consumers.
Enhanced Payment Tracking Visibility:
Users suggested improvements in the visibility of upcoming payments related to subscriptions. Some participants expressed a desire for a more prominent display or a dedicated section that clearly showcases impending payments. This feedback highlighted the importance of optimizing the interface to ensure users have a comprehensive and easily accessible overview of their financial commitments.
One Click Unsubscribe Feature:
Participants responded positively to the proposed one-click unsubscribe feature, expressing satisfaction with the simplicity and efficiency it brought to the process of removing unwanted subscriptions. This feedback validated the early design decision and emphasized the importance of streamlining actions for improved user experience.
The ideation process for the app involved sessions to generate innovative solutions for efficient email and payment subscription management. I engaged in creative thinking exercises to explore features that would simplify the user experience for busy professionals, freelancers, and budget concious consumers.
Enhanced Payment Tracking Visibility:
Users suggested improvements in the visibility of upcoming payments related to subscriptions. Some participants expressed a desire for a more prominent display or a dedicated section that clearly showcases impending payments. This feedback highlighted the importance of optimizing the interface to ensure users have a comprehensive and easily accessible overview of their financial commitments.
One Click Unsubscribe Feature:
Participants responded positively to the proposed one-click unsubscribe feature, expressing satisfaction with the simplicity and efficiency it brought to the process of removing unwanted subscriptions. This feedback validated the early design decision and emphasized the importance of streamlining actions for improved user experience.
The ideation process for the app involved sessions to generate innovative solutions for efficient email and payment subscription management. I engaged in creative thinking exercises to explore features that would simplify the user experience for busy professionals, freelancers, and budget concious consumers.
Enhanced Payment Tracking Visibility:
Users suggested improvements in the visibility of upcoming payments related to subscriptions. Some participants expressed a desire for a more prominent display or a dedicated section that clearly showcases impending payments. This feedback highlighted the importance of optimizing the interface to ensure users have a comprehensive and easily accessible overview of their financial commitments.
One Click Unsubscribe Feature:
Participants responded positively to the proposed one-click unsubscribe feature, expressing satisfaction with the simplicity and efficiency it brought to the process of removing unwanted subscriptions. This feedback validated the early design decision and emphasized the importance of streamlining actions for improved user experience.
I designed a comprehensive UI Kit for the app, featuring a clean and minimalist aesthetic, intuitive navigation elements, and a cohesive set of user interface components that ensure a seamless and user-friendly experience.
Design Systems
Design Systems
I designed a comprehensive UI Kit for the app, featuring a clean and minimalist aesthetic, intuitive navigation elements, and a cohesive set of user interface components that ensure a seamless and user-friendly experience.
I designed a comprehensive UI Kit for the app, featuring a clean and minimalist aesthetic, intuitive navigation elements, and a cohesive set of user interface components that ensure a seamless and user-friendly experience.
Prototyping
Prototyping
Prototyping
View Prototype
In crafting the prototype for the app, I seamlessly translated design concepts into a tangible and interactive user experience. The prototype not only serves as a visual representation of the final product but also allows for extensive usability testing, enabling real-time feedback and refinements
In crafting the prototype for the app, I seamlessly translated design concepts into a tangible and interactive user experience. The prototype not only serves as a visual representation of the final product but also allows for extensive usability testing, enabling real-time feedback and refinements
In crafting the prototype for the app, I seamlessly translated design concepts into a tangible and interactive user experience. The prototype not only serves as a visual representation of the final product but also allows for extensive usability testing, enabling real-time feedback and refinements
Thank you!
Please get in touch.
Find me on
Thank you!
Please get in touch.
Find me on
Please note that this case study is a fictional project created for educational purposes only. All data, insights, and conclusions presented are hypothetical and not based on real-life scenarios or outcomes. The goal of this case study is to demonstrate skills and techniques in UX/UI design and not to represent any actual company or product.
Please note that this case study is a fictional project created for educational purposes only. All data, insights, and conclusions presented are hypothetical and not based on real-life scenarios or outcomes. The goal of this case study is to demonstrate skills and techniques in UX/UI design and not to represent any actual company or product.
Please note that this case study is a fictional project created for educational purposes only. All data, insights, and conclusions presented are hypothetical and not based on real-life scenarios or outcomes. The goal of this case study is to demonstrate skills and techniques in UX/UI design and not to represent any actual company or product.